JASON
DEAN
JASON
DEAN
MY EXPERIENCE :
SAAS
RETAIL
TELECOMMUNICATIONS
ADP
ASSOCIATE ACCOUNT MANAGER
- Act as first level support and subject matter expert for a multi-million dollar customer base.
- Introduce and perform product demos for existing clients generating additional revenue.
- Generate sales leads based on client need assessment and client feedback.
- Engage and track daily communications with CFO’s, HR Directors, HR Managers, Accountants and Payroll Administrators using CRM tools.
- Assist in the creation and implementation of processes and procedures.
BANANA REPUBLIC
SALES ASSOCIATE | STOCK SUPERVISOR | ASSISTANT MANAGER
- Exceeded men’s department contribution to sales between 2%-5% quarter over quarter through analyzing customer journey insights and granular data on product and store structure.
- Responsible for the management and supervision of men’s department generating $5M in annual sales.
- Drove highest on average unit per transaction within district through training/managing top talent.
- Assisted in exceeding yearly store sales goals while ranking among the top 5 stores within the Banana Republic Factory Division.
- Presented promotions to customers to drive sales and volume leading to a 5% increase in conversion.
AT&T
ACCOUNTS RECIEVABLE REPRESENTATIVE
- Made an average of 25-30 calls per hour to delinquent customers in a fast-paced environment.
- Referred 100% of Bad Debt accounts for final collection within the required 180 days.
- Generated an additional $500K in revenue through preventing customer churn utilizing exceptional communication techniques.
- Collected an average of $25K per week on both delinquent and current customer accounts.
- Utilized CRM technology to make changes to customer plan setup, track customer interactions and perform customer device upgrades.
MY EDUCATION:
COURSE CAREERS
FLORIDA ATLANTIC UNIVERSITY
UNIVERSITY OF CENTRAL FLORIDA
COURSE CAREERS
2023
Technology Sales
Concentration – Sales Development | Business Development | Account Executive | Account Manager
FLORIDA ATLANTIC UNIVERSITY
2021
Master in Business Administration
Concentration – Business Analytics
UNIVERSITY OF CENTRAL FLORIDA
2013
Bachelor of Science in Biology
Concentration: Pre-Professional
UNIVERSITY OF CENTRAL FLORIDA
2008
Bachelor of Science in Psychology
Concentration: Human Factors
MY TECH STACK
I’m proficient with the following relevant technologies